If you have a Google Business profile and Google Maps profile (formerly known as a Google My Business profile) for your business and it has suddenly disappeared, you may be wondering what happened. The good news is, it is likely a temporary issue that can be resolved in a few simple steps.
We’ve had a rush of services businesses and they are having their google business profiles removed because google disagrees with their ‘office location.’ Google makes mistakes and sometimes business owners do as well. Google wants to help customers find a business because it is good for Google’s business;)
Why should you care?
If you’re a business owner, having a business profile on Google can be hugely beneficial. In addition to allowing customers to find you more easily, having an up-to-date profile can enable them to learn more about the products and services you offer, and even help you display customer reviews and ratings.
Unfortunately, sometimes a Google business profile can disappear, leaving you without a way to list your business information. If this has happened to you, it’s important to take action quickly to get your profile back and get your business information synched across the web.
How to fix it?
First, it’s important to understand why your profile may have disappeared. Google Business is a powerful tool, and the company places a great deal of emphasis on accuracy and authenticity. If there is a discrepancy in the information you have provided or if your profile is flagged as suspicious, it may be removed from the platform.
If you believe your profile has been removed in error, you can take the following steps to get it restored:
- Check your email for any notifications from Google regarding your business. Google will send notifications if there is an issue with your profile and provide instructions for resolving it. Go to https://www.google.com/business/
- Contact Google Business Profile support directly. (just google it) You can do so through the Help Center or by emailing support@google.com.
- Recheck your profile. If your profile is still missing, try searching for it in the Google Business Profile dashboard. If your profile is restored, you can make any necessary edits and continue to manage your account.
- If your profile is still not visible, you may need to create a new one. Be sure to provide accurate information and follow the Google My Business guidelines to ensure your profile is not removed again.
In most cases, a missing profile can be restored quickly and easily. However, if you are unable to resolve the issue on your own, and you can’t figure out how to contact Google Business Profile support directly contact us and we can do it for you. We do charge for our services but you will get a refund if we can’t get your business profile set up and reclaimed.
In most cases, a missing profile can be restored quickly and easily. However, if you are unable to resolve the issue on your own, and you can’t figure out how to contact Google Business Profile support directly contact us and we can do it for you. We do charge for our services but you will get a refund if we can’t get your business profile set up and reclaimed.
Once you’ve claimed your Google business profile, you can then begin to synch your business listings across the web. This will help make sure that customers can easily find your business no matter where they’re looking. It will also make sure that your business information is accurate and up-to-date.
It’s also good to overwhelm the internet so Google Maps appears like they are the ones who have it wrong. Get your listings out there and Google won’t have a choice but to index you. This is harder with services businesses or companies using a PO box or shared office but it is possible.
To do this, you should use a service like Yext or Buiness Listings. These services will help you synch your business information across the web, including making sure it’s listed accurately on Google, Yelp, Bing, and other search engines and directories.
If you find that your Google business profile has disappeared, don’t wait to take action. Contact your iMediaAudiences or iMediaSalesTeam representative as soon as possible to get your profile back up and running. Once you’ve done that, use a service like Yext or Buiness Listings to synch your listings across the web and make sure your business information is accurate and up-to-date.